Sagicor Group Jamaica is a majority owned subsidiary of the Sagicor Financial Corporation (SFC). The history of Sagicor dates back to 1840, SFC is a dynamic, indigenous Group which has been redefining financial services in the Caribbean, building a strong base from which it has expanded into the international financial services market. Sagicor now operates in 22 countries in the Caribbean, Latin America, the United Kingdom and the United States.
Sagicor Group Jamaica is a full service financial institution offering a wide range of products and services. Our financial solutions are designed to meet short and long term Life & Health Insurance, Annuities, Pensions, Real Estate, Banking and Investment needs.
Company Vision
To be a great company committed to improving the lives of people in the communities in which we operate.
Brand Vision
To be loved by our clients and admired by our competitors.
Our Philosophy
To provide quality products and services to our customers while delivering strong return to our shareholders’ investments.
Our Values
At the heart of Sagicor is the idea that no one carries life alone.
It’s what ONE is built on.
We’ve always known this — in the products we offer, in the promises we make, and now in how we work. No one carries life alone. And no one builds ONE Sagicor alone either.
One Sagicor is defined by cultivating a culture where collaborative behaviours empower people to unite their strengths to drive successful and sustainable business results.
Our Values
INTEGRITY | COMMUNITY | ACCOUNTABILITY | RESPONSIVENESS
Our four values, integral to our success principles, are presented in three parts: what each one actually means in plain language; the questions worth asking yourself regularly about when you are living the values and where you might be drifting; and what it looks like in practice — real situations where the value is either upheld or tested.
Every value lives in a person before it lives in a company.
i.care is a reminder that ONE Sagicor starts with how each of us shows up.
How Our Values Show Up
INTEGRITY underpins trust and ethical behaviour and is essential for sustainable success.
Ethical | Transparent | Consistent | Authentic
BEHAVIOURS
• We foster trust in every interaction by treating all stakeholders fairly and respectfully regardless of their background or identity.
• We make ethical decisions by adhering strictly to all regulatory requirements, company policies and ethical guidelines, even when no one is watching.
• We provide honest and complete information in our communications and transactions.
• We protect confidentiality and securely handle sensitive peopleand financial data and never use it for personal gain, self-promotion, or unauthorized purposes.
COMMUNITY enables collaboration and alignment across diverse teams.
Collaborative | Empathetic| Supportive| Respectful
BEHAVIOURS
• We consistently prioritize team and organizational objectives over individual interests by openly sharing information, supporting team members, and aligning our actions with collective goals.
• We partner with others an collaborate across teams by sharing knowledge, resources, and feedback to enable successful outcomes and achieve common goals.
We actively listen and engage with team members, stakeholders, and communities to build trust, encourage open communication, and positively impact the lives of others.
• We actively reflect on and manage our own emotions and biases, and consider and respect the diverse perspectives and feelings of others when communicating, making decisions, and before taking actions.
ACCOUNTABILITY drives consistent and effective execution.
Commitment | Reliable | Ownership| Responsible
BEHAVIOURS
• We take full ownership for our tasks, actions, and their outcomes, without blaming others and we deliver on our commitments.
• We are answerable to all stakeholders, therefore we openly communicate progress, challenges and mistakes, and seek solutions proactively to enable timely resolution.
• We evaluate the long-term consequences of our decisions ensuring they support business objectives, consider the people impact, and mitigate future risks.
• We seek and follow through on feedback ensuring that expectations are clear, understood, and achievable, and continuously improve our performance to meet shared goals.
RESPONSIVENESS enhances adaptability and our ability to remain relevant in changing
business contexts.
Agile | Courageous | Open-Minded | Decisive
BEHAVIOURS
• We anticipate, openly embrace, and commit to change by adapting approaches, communication, and roles to meet evolving business needs.
• We adapt, innovate, and quickly adjust priorities and actions in response to changing contexts and circumstances without losing focus on overall objectives, while considering the risks.
• We commit to actively seeking out and embracing learning opportunities, and support growth by bravely questioning the status quo and exploring and testing new method to solve challenges effectively.
• We break down complex problems into clear, manageable parts to make faster, better-informed, data-driven decisions that drive improved results
Our Company
Sagicor Group Jamaica (SGJ) comprises of the following subsidiary companies:
- Sagicor Life Jamaica (life & health insurance and annuities)
- Sagicor Insurance Brokers (facultative brokerage)
- Sagicor Investments (investment banking)
- Sagicor Bank (commercial banking)
- Sagicor Property Services (real estate and property management)
- Sagicor Pooled Investment Funds (pension fund management)
- Sagicor Re-Insurance (Cayman) (property & casual insurance)
- Sagicor Life of the Cayman Islands (life insurance & annuities)
- Employee Benefits Administrator (pension administration)
- Sagicor X Funds (St. Lucia)
- Sagicor Costa Rica (health insurance services)
- Sagicor Insurance Administrators
Sagicor honors itself with one of the highest retention rates in the industry, and we continue to build on our four promises to the team:
- A market competitive compensation
- A place to grow as a person
- A team that lives and values high performance
- A work environment that is fit and friendly
We aim to deliver an excellent experience for every Sagicor customer. We promise:
- Transparency
To provide our customers with timely and accurate information to help make informed decisions in selecting the products and services that meet their needs and financial circumstances - Privacy
To treat all personal information as private and confidential - Innovation and reliability
To provide online systems that allows secure and reliable access to your information, and to innovate and develop products, services and processes that enhance the customer experience with us. - Fairness
To act fairly and reasonable in a consistent and ethical manner; and to process complaints or queries fairly and quickly - Accountability
To be compliant with all laws and regulations of the countries in which we operate; and to explain our products and services simply so that our customers can understand their benefits and how we can serve their needs.
Our Brand Essence Wheel
- Health
Since its inception sixteen years ago, the Sagicor Sigma Corporate Run has raised over $120 million and has contributed to many charities which impacted numerous lives. The race has built a reputation of not only being the largest 5K per capita in the world, but also as a benchmark for true corporate citizenship. - Sports
Aspiring athletes from across the country benefit from our long standing partnership with the annual Jamaica Teachers Association (JTA)/ Sagicor National Championship held at the National Stadium. The JTA/Sagicor Track Meet is a sporting event for all age schools with participation of over 5,000 students in the lead up to the event. At the Championships, over 1,400 students compete by parish to be crowned national champions. We recognize the importance of supporting this event, as over 90% of our Olympians started their careers at this Meet.
