Motor Insurance Claims

If a covered loss does occur, here are some steps you can take:

  • Do not leave the scene of the accident.
  • Switch off the engine.
  • Avoid further accidents and/or injury by parking the car safely and turning on your hazard lights.
  • Check to see if anyone is injured.
  • Locate and secure all motor vehicle documents and certificate of insurance.
  • For roadside assistance call 234-HELP (4357) immediately and we will dispatch help to the scene.
  • Call the police or ask someone to call for you. If you cannot call the police, report the accident to the nearest police station within 24 hours.
  • Give the other driver(s) your name, and insurance details.
  • Try and get as much information as possible about the other parties involved.
  • Get name, address and telephone number of all possible witnesses.
  • Email your claims information to [email protected]

CLICK HERE to download your motor insurance claim form.

Check out our Car Accident Guide!