FAQs

Using your debit or credit card, you may pay your Individual Life, Individual Health, General and Mortgage Payments.

Yes, you may reach Sagicor via our Contact Centre at 246-467-7701, via email at [email protected], Live Chat Comm100 Live Chat - Pre-Chat Window, WhatsApp Message Us on WhatsApp- Sagicor or visit Book an Appointment- Sagicor where you can book an appointment to meet with any of our representatives online.  You can make an online appointment for all services.

Using the schedule payment feature, you can set up a schedule for your premium payments, and the system would automatically pull your payment at the agreed date, each time.

We welcome your feedback.  Please visit our website at Welcome to Sagicor Barbados- Sagicor and share your feedback or submit your complaint.  You will also see our full policy on how complaints will be managed.

The system is very safe, and we do not store any card details on our system.

Our office hours are Monday to Friday, 8:00am to 4:30pm, however, our Cashiers close at 3:30pm daily. Our Contact Centre is open from 8:00am to 8:00pm, Monday to Friday.

We accept debit and credit cards, cash, cheques, transfers, or you can pay via our Sagicor Go App or  Sagicor Portal. Using the Sagicor App or Web Portal, you can pay from anywhere in the world. Click here to download the Sagicor Go App.

Our Client Experience Center is located at Lower Collymore Rock. 

You may download our Sagicor Go App or visit our website at Sagicor Portal and access our Sagicor Portal.  You can see all your information and you may also download any documents which were prepared for you.

All forms can be found on our website Downloadable Forms- Sagicor. You may complete them and return them via email to [email protected].

No, the only payment would be if you had to run out of gas and we had to provide you with some.  Out Roadside Technicians will also come to you in the event of an accident, flat tyre and if you locked your keys in the vehicle.

Yes, premiums can be paid up to 10 monthly installments interest free.

Yes, we do, and the telephone number is 234-4357 or 234-HELP.

• Barbados Identification Card or Passport
• Drivers Licence for all named drivers
• Hackney Licence
• Proof of address – Mailing or Home – Utility Bill/Bank Statement/Cave Shepherd Statement/Massy Statement/Government Issue Document (no older than 3 months)

   

• Proforma Invoice/Letter of Ownership
• Valuation
• Roadworthy Certificate
• Taxi Permit
• Land Tax Receipt
• Property Appraisal

Motor Quote

• Name
• Age
• Driving Experience
• Occupation
• Accident History
• Previous Insurance and No Claim Discount
• Sagicor Life Policies, BARP Member, Staff of Sagicor Group or Goddard’s Group
• Additional Drivers
• Vehicle Details
• Year, Make and Model
• Engine Size
• Vehicle Value if applicable
• Type of Coverage – Private or Commercial

Homeowners’ Quote

• Name
• Age
• Occupation
• Claims History
• Previous Insurance
• Sagicor Life Policies, BARP Member, Staff of Sagicor Group or Goddard’s Group
• Property Details
• Location
• Construction
• Value of Building and Contents
• Type of Coverage – Homeowners or Residential

Payments can be made at the Client Centre, Building 2, Collymore Rock and all Surepay outlets.  You also can make payments over the phone via a credit card, online through CIBC Caribbean, The Bank of Nova Scotia, RBC Royal Bank and First Citizens Bank or direct deposit to our bank account.