Important Notices from Sagicor Group Jamaica

To our valued clients, 

Please be advised of these important notices regarding Sagicor Group Jamaica and/or its subsidiaries. For more information on any notice listed here, please contact us via the following methods:

  • Via email to [email protected]
  • Via phone to 888-SAGICOR (724-4267)
  • Via live chat here on our website at


Details on Important Notices

Deactivation of MagStripe

Deactivation of

Magnetic Stripe Debit Cards

February 29, 2024


Dear Valued Client,


To enhance your banking experience and ensure the highest level of security, Sagicor Bank will be deactivating all magstripe debit cards on Monday, February 29, 2024 at 1:00 pm.


Free Card Replacement


To replace your magstripe card we have introduced our new Sagicor Bank Mastercard Contactless, Chip and PIN Debit Card, which comes with an embedded security chip. 


To collect your new debit card, please visit the Sagicor Bank where you opened your account or call 888-SAGICOR (724-4267) to arrange collection at your Branch of choice. The replacement is free of charge, and our team will be happy to assist you in making the transition.


If you have already collected your new Mastercard Contactless, Chip and PIN Debit Card, then there is no need to call or visit a branch.


Act Now to Avoid Disruption


Please be advised that after February 29, 2024, your magstripe debit card will no longer be valid for transactions. To avoid any disruption to your banking activities, we urge you to collect your new Mastercard Contactless, Chip and PIN Debit Card before the deactivation date.


We appreciate your understanding and cooperation in this matter. If you have any questions or need assistance, feel free to contact our Group Client Support Department at 888-SAGICOR. Click here to learn more


Thank you for choosing Sagicor Bank.



Your Sagicor Bank Team